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Your questions should be answered below. If you have a question that is not answered, please let us know.
To book or
inquire about a wedding date or portrait date:
Dates are considered booked and reserved upon payment and receipt of the deposit. You should book your wedding date as far as possible in advance so that we may reserve that date for you. If circumstances prevent booking in advance, call us anyway, we may have that date open due to cancellations. Upon requesting a date, we will give you time to pay the booking deposit, but the date will not be held indefinitely.
The deposit required to book the date is applied to the package price, and upon receipt of deposit we will send you a receipt/statement, showing the deposit paid and the balance due. For weddings, the balance is due two weeks prior to the wedding date; for portrait sessions, the balance can be paid at the photography appointment.
Portrait dates may be booked and reserved in advance with a deposit. If you would prefer to wait until you arrive at the Gulf Coast and give us a call, that is fine, we can set a date/time then; however we may have already booked your desired date/time with a paid deposit. If you call when you get to your destination to set up a date, we may request a credit card number prior to traveling to the appointment location site. If we do request a card number, we would authorize (not charge) the deposit amount, then you could pay by whatever method you choose at the appointment. If you failed to show up for the appointment we would then charge the deposit amount to the card (no show fee).
and Portrait Photography Portfolio:
If you are local, we can arrange a meeting and sign the contract and you can pay your deposit. If you are out of town, you can print the contract and standard terms for wedding photography, wedding package, or portrait photography, complete and sign, and mail it in to the address indicated along with the deposit amount. We can also send you an online invoice that you can pay online. If you would rather not pay online, the invoice will have alternatives for payment.
We realize that it can be difficult to contract services and make plans when you are out of town, so we have tried to make it as convenient as possible for you.
Cancellation or Date Change:
We support and want to extend our appreciation to all military personnel. If orders are changed requiring a change in the wedding date, the deposit will be applied to your new wedding date, conditional upon whether we have the date available. You will be asked to provide us with a copy of your revised orders.
Photography and Proofs:
Overtime hours can be added to your package if necessary; however it is best to plan for this ahead of time, as the photographer may have another booking before or after your event and cannot accommodate you on short notice. Overtime hours include additional proofs for that hour, and the rates can be found on the standard price list.
Depending on the season, it takes about two-three weeks for us to get the proofs to you. Many times it is earlier than this. If you are local, we can arrange a meeting to deliver your proofs to you; otherwise we will mail them by insured US Priority Mail to the address indicated on the contract. Be sure to keep us updated of any address changes.
Your proofs are photographs provided to you from your wedding, portrait or other photography session. These proofs are provided so that you may select your enlargements and reprints, they are not considered final prints. If a proof is not perfect, donít worry, we will make any corrections before printing your enlargements or prints. If you have questions about a proof, please ask us.
Premium wedding proofs are individual 4x5 prints and do have the studio name printed on the bottom front and copyright information on the back. Individual 4x5 proofs have a pebble finish textures and copyright information on the back.
Value package, wedding package, and portrait proofs are printed in an 8.5x11 bound book, with six proofs per page, and a customized cover designed from selected photos. All proofs are protected under federal copyright laws. Proofs are yours to keep.
A custom bound proof portfolio is a bound book of your proofs, with multiple proofs printed to a page, and includes a custom designed cover. The proof book itself becomes a keepsake album of the entire event.
Enlargements and Prints:
You can order your enlargements online at our storefront. Please see the instructions at the store for ordering. If you have credits from a package, we will provide you with a coupon code to use at checkout for your included credits. Credits provided with a photography or wedding package must be used within 180 days of wedding date, and the coupon should be used on your first order, and only on one order.
Instructions for ordering enlargements will be included with your proofs.
When using the shopping cart feature to order your proofs, you will be asked for payment during checkout in the form of a debit or credit card (Visa, MasterCard, American Express, Discover). To pay by debit/credit card: Online Payment--you will enter the card information and it will be processed by our credit card service provider (PayPal), and we will never see the credit card information. We will receive the notice that the payment has been made and a copy of your order invoice.
We do try to fill enlargement orders as soon as we receive them, however, due to workloads during certain seasons, we are very busy. Most orders will be filled on Tuesday. If you submit an order on Wednesday through Monday, we are busy getting ready for weekend weddings starting about Wednesday; we usually have a wedding on Friday, Saturday, and sometimes Sundays. Otherwise, we do try to take Sundays and Monday's off since we work most evenings and weekends. Therefore Tuesday is the best day for us to process your order and get it sent to the lab.
Orders of regular enlargements or prints sized 11x14 and smaller will be shipped directly to you from the lab. Please let us know if anything was damaged in shipment, so we can instruct you on returning it to us.
Any enlargements with special treatments (mounting, sealing) and larger than 11x14 will be shipped directly to us. We will inspect the item and send it to you by US Priority Mail.
Packages (complete weddings including Officiate, professional
photography and other items):
Marriage ceremonies are as varied as the brides and grooms, and we want you to have the ceremony you desire. It is impossible to list every ceremony option or wording here, but we will be happy to discuss with you and tailor your ceremony so you can have just what you want.
You can write your own vows or recite readings or poetry during the vow portion of the ceremony.
If you would like a non-traditional ceremony, just discuss it with us. We want to understand what you want and do all we can to make that happen, just be sure to communicate with us so that we have a clear understanding of the type of ceremony you want.
There are many ways that friends, family and children can be involved in your marriage ceremony. Let me know how you want them involved, or if you arenít sure, we can discuss it and come up with something. Childrenís vows can be included in the ceremony if you wish. These are all things we will discuss in detail once you book a White Sands Wedding or Alabama Beach Bride with us.
If you have booked one of our White Sands Wedding or Alabama Beach Bride and wish to bring your own Officiate or minister, there will not be any discount for using your own minister or Officiate. We are able to keep our package prices affordable because we do everything in-house, and since we do not have to hire an outside minister, there is no cost-savings to us.
We realize you may have a preference for a male minister. It is perfectly acceptable for you to procure your own minister, or we can do it for you. The common rate for ministers performing a beach ceremony is approximately $250.00. If we book your minister, this amount would need to be paid at the time of booking the non-staff minister, and is non-refundable.
Outdoor weddings and weather:
We will not knowingly set up a wedding at a site that we know to require permits if you do not have one. We will abide by all the rules and regulations of the public areas where the wedding is held.
Some public areas also require a vehicle or per person entry fee. These regulations differ for each park, so once we determine the best place for your wedding, I will contact the public site to find out what the current regulations are. You and/or your personal guests, and anyone entering the site for your wedding will be responsible for their entry fee. White Sands Weddings/Pensacola Photography employees and contractors will pay their own entry fees.
We must be able to legally access the wedding site; we will not trespass to get to the site, or will not set up a wedding on private property without prior permission.
White Sands Wedding or Alabama Beach Bride Wedding works:
When you arrive at your Gulf Coast destination for your wedding, please call the office (850-637-8734) and let us know you are at your destination, and please provide a cell phone or other phone number where you can be reached once you leave home for your destination.
You can schedule your wedding for any time of day you want, morning, noon or evening (before dark). If you want the closest time possible to sunset, we will look up the sunset time for that date, and determine the starting time by which wedding package you have purchased, along with how many people are involved in your wedding (attendants, family, and events, such as reception events). We must start early enough to be finished before dark.
If you purchase a wedding package with a cake reception included, we can have the wedding outdoors and the reception portion indoors. Your rental house might have a good area for this, and many condo/resorts have meeting/banquet rooms you can rent for this. If the cake reception portion of the wedding is moved indoors, it must be an adjacent area.
If you are purchasing a wedding package, and plan on incorporating the reception portion with a catered meal, you should consider upgrading your package to include either the Value Photography Package 1, or the Value Photography Package 2. This will allow for more hours of coverage to cover the additional time needed for the dinner, and the additional photographs of the longer reception.
If you are planning a dinner for your guests at another location after the wedding, and want to have your cake cutting pictures on the beach, we can set everything up so that you can have your bride and groom champagne toast and cake cutting. We could then pack up the cake and everything that goes with it (napkins, plates, cups, forks, beverage, etc) and just send it with you, so you can serve it after your dinner. Be sure to let us know this is your plan so we can bring appropriate packaging materials.
Timeline: Generally, the timeline for your wedding is as follows:
The actual time it takes for a wedding is determined not only by the particular package you choose, but by the number of people involved in your wedding (attendants, family, and guests).
We will have a number of people providing services
at your wedding, including the professional photographer,
minister/Officiate, director of wedding services, and a general
assistant. The director of wedding services will be available
to instruct everyone involved in the wedding where to go, stand, and
direct the processional.
You can review our terms of agreement here. Review the terms online or download the contract, print, complete it and mail it to us. Please print both front and back.
Download printable information here for wedding photography, complete wedding packages, and portraits. Information includes pricing and package descriptions.
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